Tue.Aug 15, 2023

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How Federal Agencies Can Keep Websites Running Smoothly

FedTech Magazine

As Christmas travel kicked into high gear last Dec. 22, the National Weather Service saw a surge in website traffic when it warned of a monster storm that would bring snow and frigid cold to much of the U.S. President Joe Biden boosted the number of visits to Weather.gov even further when he urged Americans to be careful and pay attention to local weather warnings, which included blizzard conditions, ice storms, heavy winds and potential flooding.

IT 98
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Journey Maps: Tracing Real-world CX 

GovLoop

A journey map is a blueprint that tracks a typical consumer’s experience with a product or service and shows what that person encounters at each stage of their interaction. The maps feature icons, multiple colors, and some combination of charts and diagrams, making them useful tools for understanding and improving agency CX. You do not draft journey maps on a whim.

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Looking Ahead to the Court Technology Conference

Extract Systems

We are less than one month away from CTC 2023 in Phoenix, AZ September 12th through the 14th! The opening keynote will be delivered by the host of Tech Nation, Dr. Moira Gunn. Tech Nation and its regular segment, BioTech Nation, air on National Public Radio and in separate podcast streams. Dr. Gunn’s work focuses on the good and bad of what AI is doing with Big Data.

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Government Offerors—There Are No Foolish Questions

Government Contracts Navigator

Merle M. DeLancey, Jr. ● The Government Accountability Office (“GAO”) regularly denies protests because an offeror made assumptions in its proposal. To the offeror, such assumptions seem perfectly reasonable but to an agency the assumptions are incorrect or contrary to the agency’s intended procurement approach. As a result, the offeror’s proposal is rejected as non-compliant.

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How to Create a Blueprint for Fleet Resilience

Speaker: Jeff Dickinson - President and CEO of Railgistixs Transport, Supply Chain and Logistics Thought Leader

Despite the ongoing transformation of the supply chain and logistics landscape, the steadfast importance of carrier safety remains a core principle. From prioritizing preventative maintenance to optimizing fleet utilization, the fundamentals persist. If you’re overlooking and neglecting essential safety precautions today, this could result in expensive repairs and potential safety hazards in the future. 🚧 Join Jeff Dickinson for a conversation on how to mitigate risk, enforce compliance,

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Maynard Nexsen Shareholder to present at 2023 National HUBZone Conference

Discussions & Clarifications

On August 22 & 23, 2023, Joshua Duvall will be participating in the 2023 National HUBZone Conference in Leesburg, VA as both a presenter and panel moderator. On August 22, Josh will present Bid Protests 101 , and on August 23, Josh will moderate a panel called Navigating Regulatory and Policy Updates in Government Cyber Security Protocols: Ensuring Compliance and Strengthening Resilience.

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No End in Sight: The Long Tail of COVID Relief Fraud Enforcement

Government Contracts Legal Forum

Although the COVID-19 public health declaration officially ended in May, government investigations of pandemic relief fraud are from over. As observed in a recent report by the Small Business Administration Office of Inspector General, investigations will likely ensue for years to come in light of Congress’s decision to extend the statute of limitations to ten years for pandemic relief fraud.